Hotel Indigo Los Angeles Downtown by IHG

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Hotel Indigo Los Angeles Downtown by IHG photo 3

Hotel Indigo Los Angeles Downtown by IHG photo 4

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Hotel Indigo Los Angeles Downtown by IHG

9.0Based on 1,572 reviews

Los Angeles, us

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Friendly staff
Great location
Excellent service
Comfortable stay

Room for improvement

Cleanliness issues
Food quality misses

Review Scores

Cleanliness8.1

Some reviews mentioned issues with cleanliness, specifically small stains and old furniture.

Service9.6

Consistently positive feedback on service, with mentions of friendly and attentive staff.

Location9.6

Positive mentions of the location being central and convenient, especially for events.

Room Quality8.5

Mixed reviews; while some rooms were good, issues with a shower were noted.

Amenities9.1

General satisfaction with amenities, though some could improve.

Value for Money9.0

Overall good value, although some concerns about specific services like food.

Food and Beverage8.6

Some disappointment in food quality compared to past visits.

Overall Experience9.6

Overall positive experience highlighted by guest satisfaction.

About this property

Chic Urban Retreat in Los Angeles

Luxurious Amenities
Hotel Indigo - Los Angeles Downtown offers a continental breakfast, free WiFi, room service, sun terrace, outdoor pool, fitness center, and a nightclub for guests to enjoy.

Diverse Dining Options
Indulge in American cuisine at the on-site restaurant with special dietary options available upon request, catering to vegetarian, dairy-free, and gluten-free preferences.

Convenience and Entertainment
Guests can unwind with billiards, utilize the business center, and enjoy snacks from vending machines. With multilingual staff and proximity to Microsoft Theater and Staples Center, your stay at Hotel Indigo promises both comfort and excitement.

Book your stay at Hotel Indigo - Los Angeles Downtown now to experience the perfect blend of luxury and convenience in the heart of the city.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Facilities

Dining & Bar

RestaurantCoffee Shop on sitePhysical distancing in dining areasSnack bar/deli

Wellness & Pool

Fitness facilities (surcharge)Swimming poolHeated poolSalt-water poolBilliards or pool tableFree pool cabanasPool sun loungersFitness facilities (surcharge)Exercise/lap poolSwimming nearby

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Covered parkingSecured parkingGarage

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarm

Services

Room serviceLuggage storageTour deskIroning serviceConcierge serviceMobile app for room serviceATM/bankingFront desk (limited hours)Housekeeping on requestReception hall

Outdoors

Outdoor furnitureBeach umbrellasPrivate picnics

Entertainment

NightclubShared lounge/TV areaTelevision in common areasNightclubGolfing on site

Other

Guest education on local ecosystems and cultureNon-smoking roomsAir conditioningPets allowedExpress check-in/check-outSoundproof roomsPacked lunchesNon-smoking throughoutKid mealsFruitsShallow endPet bowlsVisual aids: BrailleGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredKey card accessBroadcast Live sport eventsHappy hourShopping on siteExpress check-inConcerts/live showsArt gallery on siteWine release eventsCharcoal grillGuest education on local ecosystems and cultureVegetarian menu options available