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Hyatt Place Chicago/Downtown - The Loop

8.6Based on 4,421 reviews

Chicago, us

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Great location
Friendly staff
Clean accommodations

Room for improvement

Poor internet service
Limited parking options
Breakfast quality could be improved

Review Scores

Cleanliness8.5

Clean but some guests mentioned issues with bed comfort and linens.

Service9.5

Staff were described as kind and helpful; multiple positive mentions about service.

Location9.5

Great location close to events and attractions, frequently noted in reviews.

Room Quality8.4

Room quality was acceptable; some complaints about noise and bedding comfort.

Amenities8.0

Disappointment regarding pool hours and limited breakfast options.

Value for Money8.4

Some guests felt that certain amenities were not worth the price.

Food and Beverage7.5

Breakfast options described as standard and not notably good.

Overall Experience9.0

Overall positive experiences, despite some issues. Guests indicated they would return.

About this property

Central Location
Situated in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is just a stone's throw away from key social and cultural attractions, making it the perfect base for your city adventures.

Modern Amenities
Enjoy the convenience of a restaurant, fitness centre, and complimentary WiFi access during your stay. Each well-appointed room features a flat-screen TV, cozy sofa, and essential amenities for a comfortable experience.

Exceptional Services
With a 24-hour front desk, shared lounge, and business center, our hotel ensures that your needs are met promptly and efficiently. Take advantage of additional perks like bicycle rental and baggage storage for a seamless stay.

Ready to immerse yourself in the vibrant city of Chicago? Book your stay at Hyatt Place Chicago/Downtown – The Loop now!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Facilities

Dining & Bar

RestaurantCoffee Shop on siteSnack bar/deli

Wellness & Pool

Fitness facilities (surcharge)Swimming poolAccess to nearby indoor poolFitness facilities (surcharge)Swimming nearby

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Electric bicycle charging stationCovered parkingSecured parkingGarageElectric bicycle charging station

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarm

Services

Luggage storageMobile app for room serviceFront desk (limited hours)Housekeeping on requestReception hall

Entertainment

Shared lounge/TV areaTelevision in common areas

Other

Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outCar hireNon-smoking throughoutPrivate check-in/check-outGrocery deliveriesAllergy-free roomKid mealsLower bathroom sinkEmergency cord in bathroomFruitsVisual aids: BrailleAuditory guidanceGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesKey accessProcess in place to check health of guestsKey card accessPub crawlsShopping on siteExpress check-inWine release eventsVegetarian menu options availableBulk dispenser for toiletries