View all 107 photos

Loews Chicago Hotel

9.4Based on 1,763 reviews

Chicago, us

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Great location
Friendly service
Comfortable rooms

Room for improvement

Dated furnishings
Cleanliness issues
Miscommunication about amenities

Review Scores

Cleanliness8.6

Some comments mentioned cleanliness issues, such as dated furnishings and general maintenance.

Service10.0

Overall service was praised with friendly and efficient staff, except for a specific checkout incident.

Location10.0

Location was frequently highlighted as excellent with easy access to major attractions.

Room Quality8.6

Room quality was noted as comfortable but dated with some issues regarding views.

Amenities9.1

Amenities were generally well-rated, although some guests wanted more features like a hot tub.

Value for Money9.6

Value perception was positive, especially concerning location and overall service.

Food and Beverage9.1

Food quality was mentioned positively, especially room service and dining options.

Overall Experience10.0

Guests generally had a very positive experience with some minor grievances.

About this property

Rooftop Lounge with City Skyline Views

Experience breathtaking views of the city skyline from our rooftop lounge at Loews Chicago Hotel. Enjoy the perfect blend of luxury and comfort with modern amenities in every guestroom, showcasing a unique Chicago design and stunning city and lake views.

On-Site Dining and Indoor Lap Pool

Indulge in a culinary journey at our modern restaurant and take a refreshing dip in our large indoor lap pool. Unwind and relax in style while staying connected with complimentary WiFi access throughout the hotel.

State-of-the-Art Facilities and Convenient Location

Host successful meetings in our spacious boardrooms with video conferencing capabilities, and stay active at our 24-hour fitness centre. Conveniently located near major attractions like Millennium Park and the Magnificent Mile, Loews Chicago Hotel offers the perfect blend of business and leisure.

Book now to elevate your Chicago experience at Loews Chicago Hotel and enjoy exclusive perks with our Destination Fee.

Important Information

The property may charge the amount of the first nights stay any time after booking. Please note that when booking the Breakfast Included Rate, that breakfast is only provided for 2 guests. The parking is located at AMC River East 21, located at 322 E. Illinois. Room Revitalization – From December 4th, 2025, through February 20th, 2026, The Hotel will undergo an exciting refresh of all guestrooms and halls, along with converting all double rooms to double queens. All services, dining, and amenities will remain available. Periods of noise may occur during work hours, 8:00 am-5:00 pm, Monday-Friday; work is paused on weekends. No major construction or demolition is taking place. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Fri, Jan 30, 2026 until Mon, Mar 30, 2026

Facilities

Dining & Bar

RestaurantCoffee Shop on sitePhysical distancing in dining areasSnack bar/deli

Wellness & Pool

Fitness facilities (surcharge)Swimming poolHeated poolAccess to nearby indoor poolFree pool cabanasFitness facilities (surcharge)Swimming nearby

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Electric bicycle charging stationSelf parking (surcharge)Covered parkingSecured parkingGarageElectric bicycle charging station

Family

Family roomsBaby safety gates

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableScreens / Barriers between staff and guests for safetySecurity alarm

Services

Room serviceLuggage storageIroning serviceConcierge serviceATM/bankingFront desk (limited hours)Housekeeping on requestReception hall

Outdoors

TerraceOutdoor furniture

Entertainment

Shared lounge/TV areaBoard games/puzzles

Other

Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outCar hireNon-smoking throughoutAllergy-free roomKid mealsPet bowlsVisual aids: BrailleGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedFace masks for guests availableDelivered food - securely coveredKey card accessShopping on siteExpress check-inBulk dispenser for toiletries