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Shangri-La The Shard, London
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indoor pool
restaurant
roof
meeting room
restaurant
restaurant
breakfast buffet
lounge

Shangri-La The Shard, London

10.0Based on 2,461 reviews
London, gb
Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

  • Welcoming staff
  • Stunning views

Room for improvement

  • Housekeeping issues
  • Poor breakfast service

Review Scores

Cleanliness10.0

Housekeeping reportedly entered the room without permission and cleanliness issues were noted.

Service10.0

Staff were described as very welcoming and helpful, but service during breakfast was chaotic.

Location10.0

The views over London Bridge were highlighted as amazing.

Room Quality10.0

Room described as good with blackout blinds and a comfy bed, but some amenities were lacking.

Amenities10.0

The gym was described as very small, limiting workout options.

Value for Money10.0

Expected better quality food and service for the money spent.

Food and Beverage10.0

Breakfast experience was disappointing, with a long wait and standard quality food.

Overall Experience10.0

Mixed feelings with some positives but significant issues impeding overall enjoyment.

About this property

Luxurious 5-Star Experience at Shangri-La Hotel The Shard, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers unparalleled luxury with breathtaking views of the capital. Exquisite Dining and Highest Bar in London The hotel boasts an exquisite restaurant and the highest bar in London, serving cocktails until late, providing guests with a memorable dining experience.

Unmatched Room Features Each uniquely designed guest room features floor-to-ceiling windows with spectacular city views and the luxurious 'Shangri-La Bed'. Rooms are equipped with modern amenities including a TV, coffee machine, complimentary WiFi, and binoculars for sightseeing.

Ultimate Relaxation and Entertainment The en suite marble bathrooms offer underfloor heating, separate bath tubs, and glass-enclosed showers, complemented by plush bathrobes, Acqua di Parma toiletries, and integrated TV screens in mirrors. With 3 dining venues and GŎNG, London's highest champagne and cocktail bar, the Shangri-La Hotel The Shard promises an unforgettable stay.

Book now for an unforgettable experience at Shangri-La Hotel The Shard, London.

Important Information
Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation. Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided. All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge. Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in. For nonrefundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs. The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

Facilities

Dining & Bar
RestaurantSnack bar/deli
Wellness & Pool
Health or beauty spa nearbyFitness facilities (surcharge)Swimming poolSaunaMassage servicesHeated poolInfinity poolAccess to nearby indoor poolPool sun loungersFitness facilities (surcharge)Health or beauty spa nearbySwimming nearby
Business
Free wired internetInternet access
Parking & Transport
Airport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Covered parkingBicycle-friendly propertyAccessible train station shuttleNo accessible train station shuttle
Family
Family roomsSupervised childcare/activities
Accessibility
Lift / ElevatorFacilities for disabled guestsWheelchair accessible
Safety & Security
Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarm
Services
Room serviceLuggage storageTour deskCurrency exchangeConcierge serviceFront desk (limited hours)Housekeeping on requestReception hall
Entertainment
Television in common areas
Other
Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outCar hireNon-smoking throughoutPet bowlsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableContactless check-in/check-outSmoke alarmsShared stationery like menus, pens are removedFace masks for guests availableKey card accessExpress check-inWine release eventsVegetarian menu options available

Available Room Types

Iconic King Room With City View
City View

Iconic King Room With City View

43 sqmUp to 3Extra-large double bed (Super-king size)
Coffee/tea makerMinibarShowerSafety deposit box+33
Select
Suite (Westminster)
City View

Suite (Westminster)

124 m2Up to 4King bed
Coffee/tea makerMinibarSafety deposit boxTV+31
Select
Suite (London)
City View

Suite (London)

117 m2Up to 4King bed
Coffee/tea makerMinibarSafety deposit boxTV+32
Select
Deluxe Room, 2 Twin Beds, City View
City View

Deluxe Room, 2 Twin Beds, City View

32 m2Up to 3Twin bed
Coffee/tea makerMinibarSafety deposit boxTV+31
Select
Suite (Southwark)
City View

Suite (Southwark)

87 m2Up to 4King bed
Coffee/tea makerMinibarSafety deposit boxTV+31
Select
Suite (Shangri-La)
City View

Suite (Shangri-La)

232 m2Up to 4King bed
Coffee/tea makerMinibarSafety deposit boxTV+32
Select

Location

London, gb
Check-in
2026-03-14
Check-out
2026-03-16
Guests
2 adults
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