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Park Plaza County Hall London

9.0Based on 14,081 reviews

London, gb

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Great location
Helpful staff
Good breakfast

Room for improvement

Cleanliness issues
Inconsistency in service
Room assignment problems

Review Scores

Cleanliness6.9

Reported issues with cleanliness and maintenance in the bathroom.

Service9.4

Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.

Location9.9

Great location as noted in multiple reviews.

Room Quality8.8

Rooms were generally nice but some guests reported poor experiences with room assignments.

Amenities9.4

Amenities like breakfast and the hotel's bar were positively mentioned.

Value for Money8.8

Some comments on price but generally seen as acceptable.

Food and Beverage8.9

Food service was mentioned positively, but no detailed opinions on food quality.

Overall Experience9.9

Positive overall experiences reported despite some issues.

About this property

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important Information

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation. Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Facilities

Dining & Bar

Restaurant

Wellness & Pool

Fitness facilities (surcharge)SaunaSteam roomFitness facilities (surcharge)

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Self parking (surcharge)Covered parking

Family

Family rooms

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxFire extinguishersFirst aid kit availableCCTV outside property24-hour securitySecurity alarm

Services

Room serviceLuggage storageTour deskIroning serviceConcierge serviceATM/bankingFront desk (limited hours)Housekeeping on requestReception hall

Entertainment

Television in common areas

Other

Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outSoundproof roomsNon-smoking throughoutKid mealsLower bathroom sinkEmergency cord in bathroomFruitsPet bowlsPet basketCashless payment availableInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsKey card accessExpress check-inWine release eventsVegetarian menu options availableBulk dispenser for toiletries