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ACME Hotel Chicago, Outset Collection by Hilton
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ACME Hotel Chicago, Outset Collection by Hilton

9.2Based on 2,114 reviews
Chicago, us
Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

  • Great location
  • Friendly staff

Room for improvement

  • Lack of coffee amenities
  • Inconsistent service quality

Review Scores

Cleanliness8.8

Some reviews mentioned that the rooms were clean but with needing occasional prompts for daily cleaning.

Service9.2

Staff was friendly but some reviews mention a lack of responsiveness and warmth.

Location10.0

Multiple reviews praised the great location near tourist attractions and public transport.

Room Quality9.7

Rooms were noted to be cozy and well-equipped but lacked some amenities like coffee.

Amenities8.7

Some amenities were lacking, such as coffee in the room and payable breakfast options.

Value for Money9.2

The hotel is considered reasonably priced for its location and overall service.

Food and Beverage8.3

Limited options noted, particularly concerning the on-site cafe and breakfast offerings.

Overall Experience9.7

Overall guest experiences were very positive, with many stating they would return.

About this property

Upscale Amenities and Technology
Experience luxury at Acme Hotel Company Chicago with rooms featuring 46-inch LED Smart TVs, tablet connections, and ergonomic work desks. Enjoy the convenience of minibars, snack trays, and cutting-edge visual and audio technology in every room.

Gourmet Dining and Lounge
Indulge in crafted cocktails and small bites at The Berkshire Room cocktail lounge on-site. Treat yourself to locally sourced pastries, gourmet sandwiches, and grab-and-go desserts from West Town Bakery. Wake up to complimentary custom-brewed coffee room-delivery services each morning.

Fitness and Business Facilities
Stay active at the fitness centre or take advantage of the business centre and meeting space. Enjoy free smart watch rental services during your stay. With attractions like Navy Pier and Millennium Park just a mile away, Acme Hotel Company Chicago is the perfect blend of luxury and convenience.

Important Information
You must show a valid photo ID and the credit card used to make the reservation upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. For bookings of 5 or more, different policies and additional supplements may apply. Please note the credit card used to complete any reservation with a refundable cancellation policy will be authorized USD 1 anytime after the booking. Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Facilities

Dining & Bar
Physical distancing in dining areas
Wellness & Pool
Fitness facilities (surcharge)Fitness facilities (surcharge)
Business
Fax/photocopyingFree wired internetInternet access
Parking & Transport
Electric bicycle charging stationCovered parkingSecured parkingElectric bicycle charging station
Family
Family rooms
Accessibility
Lift / ElevatorFacilities for disabled guestsWheelchair accessible
Safety & Security
Staff adhere to local safety protocolsFire extinguishersFirst aid kit availableScreens / Barriers between staff and guests for safety
Services
Luggage storageConcierge serviceATM/bankingFront desk (limited hours)
Other
Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outNon-smoking throughoutGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredExpress check-inBulk dispenser for toiletries

Available Room Types

Queen Room - Hearing Accessible

Queen Room - Hearing Accessible

0Up to 2Queen bed
TVTelephoneAir conditioningHair dryer+6
Select
Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

19 m2Up to 2Queen Bed
ShowerTVTelephoneHair dryer+26
Select
Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Up to 4King bed
ShowerTVTelephoneHair dryer+26
Select
Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

38 m2Up to 4King bed
ShowerTVTelephoneHair dryer+26
Select
Suite, 1 King Bed, Accessible (Walk-in Shower)

Suite, 1 King Bed, Accessible (Walk-in Shower)

38 m2Up to 4King bed
ShowerTVTelephoneHair dryer+26
Select
Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

19 m2Up to 2King bed
ShowerTVTelephoneHair dryer+26
Select

Location

Chicago, us
Check-in
2026-03-14
Check-out
2026-03-16
Guests
2 adults
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