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Hilton London Metropole

9.0Based on 10,950 reviews

London, gb

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Friendly staff
Great location
Comfortable rooms
Variety of amenities

Room for improvement

Inconsistent cleanliness
Aged furniture in some rooms

Review Scores

Cleanliness8.3

Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.

Service9.3

Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.

Location9.3

Guests consistently highlighted the convenient location near transport options and attractions.

Room Quality8.8

Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.

Amenities9.3

The hotel offers a wide array of amenities that guests found appealing.

Value for Money8.8

Guests expressed that the value matched the quality, although some thought it was a bit pricey.

Food and Beverage9.3

Breakfast received high praise for variety and quality.

Overall Experience9.3

Overall, guests reported a very positive experience, making this hotel a preferred choice.

About this property

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important Information

Please note that payment must be from the original card, and the cardholder must be present. Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.

Facilities

Dining & Bar

RestaurantCoffee Shop on site

Wellness & Pool

Fitness facilities (surcharge)Fitness facilities (surcharge)

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Covered parkingSecured parkingGarage

Family

Family rooms

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFirst aid kit available

Services

Room serviceLuggage storageIroning serviceCurrency exchangeConcierge serviceMobile app for room serviceATM/bankingFront desk (limited hours)Housekeeping on requestReception hall

Other

Non-smoking roomsAir conditioningPets allowedSoundproof roomsCar hireNon-smoking throughoutKid mealsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayGuest room sealed after cleaningDelivered food - securely coveredKey card accessWine release eventsVegetarian menu options available