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Romer Hell's Kitchen

9.0Based on 4,535 reviews

New York, us

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Excellent location
Friendly and helpful staff

Room for improvement

Lack of character
Amenities could be improved

Review Scores

Cleanliness8.5

Rooms were clean, but some reviews indicated issues with broken fixtures.

Service9.9

Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.

Location10.0

The hotel location received high praise for proximity to major attractions like Central Park and Times Square.

Room Quality8.9

Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.

Amenities8.0

Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.

Value for Money8.9

Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.

Food and Beverage8.5

The coffee bar in the lobby was noted positively, but detailed food service was not discussed.

Overall Experience9.4

Overall stay was described positively, with many guests expressing a wish to return.

About this property

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important Information

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian. Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Facilities

Dining & Bar

RestaurantCoffee Shop on sitePhysical distancing in dining areas

Wellness & Pool

Fitness facilities (surcharge)Fitness facilities (surcharge)

Business

Free wired internetInternet access

Parking & Transport

Self parking (surcharge)Covered parkingGarage

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Staff adhere to local safety protocolsFirst aid kit available

Services

Luggage storageFront desk (limited hours)

Other

Non-smoking roomsAir conditioningPets allowedNon-smoking throughoutEvening entertainmentVisual aids: BrailleGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayProperty cleaned by professional cleaning companiesDelivered food - securely coveredKey card access