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InterContinental Miami by IHG

9.0Based on 2,681 reviews

Miami, us

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Comfortable rooms
Attentive staff

Room for improvement

Pricing and value concerns
WiFi issues

Review Scores

Cleanliness8.9

The cleanliness and overall layout is excellent. Some concerns mentioned about linen change process.

Service9.9

Staff were friendly and helpful, with specific praise for several individuals like Stephanie and Patricia.

Location9.4

Fantastic location next to the beach, very convenient for guests.

Room Quality9.3

The rooms offer beautiful sea views and are comfortable; the bed was particularly praised.

Amenities8.4

Some amenities noted as outdated and limited dining options; however, room service was excellent.

Value for Money7.8

Several reviews indicated dissatisfaction with the pricing and perceived value of the services.

Food and Beverage8.9

Room service food was excellent; however, lounge products were criticized.

Overall Experience9.4

Overall high satisfaction with several aspects; the few complaints did not overshadow positive experiences.

About this property

Luxurious Accommodations
Experience luxury at its finest with accommodations featuring marble bathrooms, in-room entertainment, and modern amenities like a safety deposit box and minibar.

Relaxation and Wellness
Unwind at mySpa Miami with a variety of spa treatments, stay active at the 24-hour fitness center, or bask in the sun at the outdoor pool overlooking Biscayne Bay.

Dining and Convenience
With five dining options on-site, including a Starbucks® and a Pan Latin restaurant, guests can indulge in a range of culinary delights. Plus, take advantage of the full-service business center and electric car charging station.

Book now for an unforgettable stay at InterContinental Miami, where luxury meets convenience in the heart of Miami's business district.

Important Information

Please note that the guest name and credit card used at time of booking, and valid ID must match and be presented at time of check in. Please note that charges may apply for storing guests' packages. Please note that breakfast-included rates are for a maximum of 2 guests. Breakfast for any additional guests will incur a surcharge. The service charge per night includes the following amenities: - High-speed internet - 24-hour fitness center access and complimentary attire - Sauna, steam, drench shower, and relaxation room access - 2 bottles of water in-room daily - Daily access on your personal electronic to 'PressReader,' featuring more than 2,000 newspapers and magazines published in 56 languages - Poolside refreshments and suncare - Turndown service, upon request - Black-and-white photocopying and printing - In-room coffee and tea - Luggage storage for day of check-in and check-out Please note that there is an additional charge of USD 30.00 for any guest above 2 adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Facilities

Dining & Bar

RestaurantCoffee Shop on sitePhysical distancing in dining areas

Wellness & Pool

Health or beauty spa nearbyFitness facilities (surcharge)Swimming poolSaunaMassage servicesHeated poolSpa/wellness center servicesSteam roomPool sun loungersFitness facilities (surcharge)Exercise/lap poolHealth or beauty spa nearbySwimming nearby

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Shuttle service (additional charge)Self parking (surcharge)Covered parkingSecured parkingGarageAccessible shuttleNo accessible shuttle

Family

Family roomsKids' outdoor play equipmentSupervised childcare/activities

Accessibility

Lift / ElevatorFacilities for disabled guests

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarm

Services

Room serviceLuggage storageTour deskIroning serviceCurrency exchangeConcierge serviceMobile app for room serviceATM/bankingFront desk (limited hours)Housekeeping on requestReception hall

Outdoors

TerraceOutdoor furnitureBeach umbrellasBeach yoga on sitePrivate picnicsJapanese garden

Entertainment

Board games/puzzlesTelevision in common areas

Other

Non-smoking roomsAir conditioningPets allowedExpress check-in/check-outCar hirePacked lunchesNon-smoking throughoutPrivate check-in/check-outAllergy-free roomKid mealsFruitsPet bowlsBeauty ServicesPet basketManicurePedicurePersonal trainerGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outSmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesFood delivered to guest roomProcess in place to check health of guestsFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyPub crawlsHappy hourShopping on siteExpress check-inWine release eventsVegetarian menu options available