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Royal Lancaster London

10.0Based on 6,652 reviews

London, gb

Check-in: 14:00Check-out: 12:00Pets allowed

Guest Highlights

What guests love

Exceptional service
Clean and comfortable rooms

Room for improvement

Limited gym facilities
Breakfast menu could be larger

Review Scores

Cleanliness10.0

General sentiment is positive regarding cleanliness, specifically mentioned in several reviews.

Service10.0

Numerous reviews highlight the exceptional service from staff, particularly mentioning helpfulness and friendliness.

Location10.0

The location is frequently praised for its convenience and proximity to attractions.

Room Quality10.0

Rooms are described as clean, comfortable, and well-equipped, contributing to a positive impression.

Amenities10.0

Some amenities like gym and breakfast quality received mixed reviews, indicating room for improvement.

Value for Money10.0

Most guests feel that the experience justifies the price, with some minor concerns noted.

Food and Beverage10.0

Breakfast is positively reviewed, however, there are suggestions to expand the menu.

Overall Experience10.0

Guests consistently express a strong likelihood of recommending the hotel, highlighting exceptional stays.

About this property

Luxurious 5-Star London Hotel

Breath-Taking Views: Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.

Exceptional Amenities: Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.

Culinary Delights: Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.

Make your London stay unforgettable at the Royal Lancaster London.

Important Information

Please note that private parking is available at the property. Please note that the gym is for guests aged 18 and over only. For nonrefundable booking, the cardholder must be present with the card used to make the payment at the hotel at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Facilities

Dining & Bar

RestaurantCoffee Shop on sitePhysical distancing in dining areasSnack bar/deli

Wellness & Pool

Fitness facilities (surcharge)Massage servicesSpa/wellness center servicesFitness facilities (surcharge)

Business

Fax/photocopyingFree wired internetInternet access

Parking & Transport

Electric bicycle charging stationShuttle service (additional charge)Self parking (surcharge)Covered parkingSecured parkingBicycle-friendly propertyElectric bicycle charging stationAccessible shuttleNo accessible shuttle

Family

Family roomsSupervised childcare/activities

Accessibility

Lift / ElevatorFacilities for disabled guestsWheelchair accessible

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarm

Services

Room serviceLuggage storageIroning serviceConcierge serviceFront desk (limited hours)Housekeeping on requestReception hall

Entertainment

Board games/puzzlesTelevision in common areas

Other

Guest education on local ecosystems and cultureNon-smoking roomsAir conditioningPets allowedExpress check-in/check-outSoundproof roomsCar hirePacked lunchesSquashPrivate check-in/check-outGrocery deliveriesAllergy-free roomKid mealsPublic transport ticketsLower bathroom sinkEmergency cord in bathroomFruitsPet bowlsBeauty ServicesPet basketManicurePedicurePersonal trainerGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyKey card accessBroadcast Live sport eventsPub crawlsCooking classAerobicsStand-up comedyBingoExpress check-inConcerts/live showsArt gallery on siteWine release eventsHorse riding nearbyHosted evening meal (reserve)Guest education on local ecosystems and cultureVegetarian menu options availableBulk dispenser for toiletries