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The Marble Arch Hotel, by Thistle

9.0Based on 10,758 reviews

London, gb

Check-in: 14:00Check-out: 12:00Parking available

Guest Highlights

What guests love

Location
Service
Room Quality
Amenities

Room for improvement

Cleanliness
Value for Money

Review Scores

Cleanliness7.5

There were reports of poor room cleaning service.

Service9.9

Multiple positive mentions of staff friendliness and helpfulness.

Location9.5

Frequent praise for the hotel's convenient location.

Room Quality8.4

Rooms are described as spacious and comfortable.

Amenities9.4

Amenities like breakfast were positively reviewed.

Value for Money8.9

Standard quality for this hotel tier.

Food and Beverage9.0

Breakfast choices were diverse and satisfying.

Overall Experience9.4

Overall positive experiences outweigh the negatives.

About this property

Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.

Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.

Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.

Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.

Important Information

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises. Please note only guide dogs are allowed. Guests are required to show a photo identification and credit card upon check-in. If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking. Please note that all Special Requests are subject to availability and additional charges may apply. Please note the name on the card used to secure the reservation must match the name of the guest. 25% off parking at Q parking lot Marble arch for residents only. Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Facilities

Dining & Bar

RestaurantCoffee Shop on siteSnack bar/deli

Wellness & Pool

Fitness facilities (surcharge)Fitness facilities (surcharge)

Business

Fax/photocopyingFree wired internetInternet access

Family

Family rooms

Accessibility

Lift / Elevator

Safety & Security

Safety deposit boxStaff adhere to local safety protocolsFire extinguishersFirst aid kit availableCCTV outside property24-hour securitySecurity alarm

Services

Room serviceLuggage storageIroning serviceConcierge serviceFront desk (limited hours)Housekeeping on requestReception hall

Entertainment

Shared lounge/TV areaTelevision in common areas

Other

Non-smoking roomsAir conditioningExpress check-in/check-outSoundproof roomsCar hirePacked lunchesNon-smoking throughoutPrivate check-in/check-outKid mealsPublic transport ticketsFruitsGuest rooms disinfected between staysCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesKey accessFood delivered to guest roomDelivered food - securely coveredKey card accessExpress check-inWine release eventsVegetarian menu options available